1. Warranty Coverage
We provide a 3-month warranty on all our refurbished products. This warranty covers any manufacturing defects or functionality issues that may arise during the warranty period.
2. No Refund Policy
We regret to inform you that we do not offer refunds for any purchases. All sales are final.
3. Return Policy
We accept return requests only under the following conditions:
- The item received is damaged during transit.
- You receive a product that is different from what you ordered.
4. Return Process
To initiate a return, please follow these steps:
- Contact Us: Notify us within 48 hours of receiving the product by reaching out to our customer support team at [insert email/phone number].
- Provide Evidence: Share clear photos or videos of the damaged or incorrect product along with your order details.
- Approval: Once your return request is approved, we will provide instructions for sending the product back to us.
5. Conditions for Returns
- The product must be unused, with all accessories, original packaging, and documentation intact.
- Returns must be shipped to us within 7 days of receiving approval.
6. Replacement Policy
Upon receiving and verifying the returned product, we will ship a replacement product at no additional cost. If a replacement is not available, we may issue a store credit that can be used for future purchases.
7. Exclusions
Our warranty and return policy do not cover:
- Damage caused by misuse, mishandling, or unauthorized repairs.
- Cosmetic damage, such as scratches or dents, that does not affect functionality.
For any questions or assistance, please contact us at admin@unboxkart.com We’re here to help!